Episode #17 - What Is Innovation, really? 

The Innovate For Impact podcast is for leaders in the social sector who want to create a more innovative and impactful organisation.  Each episode is jam packed with tips on how you can deliver more impact, and we bring you stories from other leaders in the sector that are making a difference.

In this episode, Dan and Tracey discuss “What is Innovation”, they discuss some common misconceptions and how person-centred innovation is the future.

Here’s a taste of what Dan and Tracey cover in the conversation.

  • Innovation is about amazing customers with something that they can't imagine ever having lived life without

  • Why person-centred innovation is the future

  • Innovation is more about execution than being first to market with a new concept

  • It's not just about AI and sexy new things, innovation can be just about creating better services and experiences through innovative service design

  • Innovation is a change for a good reason, and it doesn't need to be something new; it can be pragmatic and practical to people.

  • Innovation is about understanding the problem and finding the solution to that problem.

  • Moving your services to an online form on your website, is not innovation, its most like just moving your experience to a different channel and can sometimes put the effort onto your client

Links from the episode