Dan BentleyMay 4, 20216 min3 common mistakes leaders make, that can shut down innovationA few years ago I was asked to work with an organisation. They wanted to improve their performance, and they felt the best way to do...
Dan BentleyApr 8, 20217 min3 Tips To Build A Culture Of Innovation From Senior Leaders Of Aussie Not For ProfitsThis article originally appeared on Pro Bono Australia news, to view the original article click here Impacto Consulting in partnership...
Tracey NewmanMar 18, 20212 minComplaints, Missed SLAs & What To Do About ItAre you getting complaints from clients? Maybe you're not meeting your service level agreements? Are your staff or volunteers saying they...
Dan BentleyJan 20, 20214 minA New Year, New GoalsWhether you believe in setting new years resolutions or you just like to set goals, a new year provides a mental 'line in the sand' for...